Privacy Policy – last update 2025/06/20
At Samui Lion Services, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
1. WHO WE ARE
Samui Lion Services provides exclusive assistance, premium accommodation, and curated experiences in Koh Samui, Thailand. Our mission is to offer peace of mind, privacy, and personalized service from the moment you begin planning your trip until the end of your stay.
2. INFORMATION WE COLLECT
We may collect the following personal information:
- Full name and contact details (email address, phone number, physical address).
- Passport or ID information (if required for bookings or legal compliance).
- Personal preferences related to accommodation, transport, meals, etc.
- Payment or billing details (when applicable).
- Website usage data (cookies, IP address, browser type, etc.).
3. HOW WE USE YOUR INFORMATION
We use your personal data to:
- Manage bookings and coordinate services.
- Customize your experience based on your preferences.
- Communicate with you before, during, and after your stay.
- Ensure the safety and legal compliance of our services.
- Send relevant communications (only with your consent).
4. LEGAL BASIS FOR PROCESSING
We process your data based on the following legal grounds:
- Your explicit consent when you provide us with your information.
- The contractual necessity to deliver our services.
- Our legitimate interest in improving our services and customer experience.
- Legal obligations, where applicable.
5. SHARING YOUR INFORMATION
We only share your information with:
- Trusted local partners and service providers directly involved in delivering your requested services (e.g., accommodation, transport, private chefs).
- Local authorities, when legally required.
- We never sell or rent your personal data to third parties.
6. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.
7. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data, when legally permissible.
- Withdraw your consent at any time.
- Object to certain types of data processing.
To exercise your rights, please contact us at info@samuilionservices.com.
8. COOKIES AND WEBSITE USAGE
Our website may use cookies to enhance user experience. You can manage or disable cookies through your browser settings.
9. INTERNATIONAL DATA TRANSFERS
As we operate in Thailand, your information may be processed in this country. We ensure that any international data transfers comply with applicable data protection laws.
10. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Samui Lion Services
📍 Koh Samui, Thailand
📧 info@samuilionservices.com
📞 +66 090 188 1857
🌐 https://samuilionservices.com